Outlook Integration Guide
Connect your AI agent to Microsoft Outlook for sending, reading, and managing email. Uses App Passwords for secure SMTP and IMAP access to your Microsoft 365 or Outlook.com account.
What your agent can do
Email and productivity capabilities through Outlook protocols.
Send emails
Send emails from your Outlook or Microsoft 365 address. Your agent can handle client communication, internal updates, and automated notifications.
Receive emails
Monitor incoming messages via IMAP. Your agent can read, categorize, and respond to emails based on your rules.
Calendar access
View and manage calendar events through Exchange protocols. Your agent can check availability and coordinate scheduling.
Contact management
Access your Outlook contacts directory. Your agent can look up contact details and reference past interactions.
Prerequisites
What you need before connecting Outlook to your agent.
- A Microsoft 365 or Outlook.com account
- Two-step verification enabled on the account
- An App Password generated from Microsoft security settings
- A ClawTrust agent on any plan (Starter, Pro, or Enterprise)
Step-by-step setup
Connect Outlook to your agent in about 5 minutes.
Enable 2-Step Verification on your Microsoft account
Go to account.microsoft.com > Security > Advanced security options > Two-step verification. Turn it on and complete the setup with your preferred method.
Generate an App Password
In the same Advanced security options page, find "App passwords" and create a new one. Label it "ClawTrust" for easy reference. Copy the generated password immediately.
Add the Send credential in ClawTrust
In your agent's dashboard, go to Credentials > Add Credential. Select "Email Login (Send)" as the type. Enter your Outlook email as the username, the App Password as the password, and smtp.office365.com as the SMTP server (port 587).
Add the Read credential in ClawTrust
Add a second credential with type "Email Inbox (Read)". Use the same email and App Password. Set the IMAP server to outlook.office365.com with port 993 and SSL enabled.
Test the connection
Click "Test" on each credential card. ClawTrust verifies SMTP connectivity for Send and IMAP login for Read. Both should pass within a few seconds.
Credential details
Reference for the credential configuration fields.
Security note
Your App Password is encrypted with AES-256-GCM before storage. The credential proxy restricts all outbound connections to smtp.office365.com and outlook.office365.com. You can revoke the App Password from your Microsoft account at any time to instantly disable access.
Example actions
Things you can ask your agent to do once Outlook is connected.
Send a meeting recap to all attendees from this morning's call
Check for any unread emails from our accounting team
Draft a proposal response and save it for my review before sending
Search for all emails with attachments from last week
Forward the latest contract PDF to the legal department
Ready to connect your agent to Outlook?
Full email access in 5 minutes. Encrypted credentials, domain-locked proxy, audit logging.